Returns Policy 100% Guaranteed
We guarantee that the quality of all our merchandise will meet or exceed expectations.
We believe in our highest quality products so much that if you are not 100% satisfied with a purchased from our website, you can return the item(s) within 14 days
AromasVille has a very clear and simply policy that corresponds fundamental philosophy:
If you do not like our perfume oil, this is our fault!!!
IF YOU DON’T LIKE IT, YOUR MONEY BACK
If you have bought one of our perfumes through our website, www.aromasville.com and you are not completely satisfied for any reason, we will refund you the total amount you paid. Just like that.
There are only 2 conditions:
- It must be within 14 days from receipt of your order at the address you provided us with.
- You must not have used more than a 10% of the fragrance.
If you meet these conditions, the procedure is very simple. Just get in touch with our customer services any way you want (chat, email, WhatsApp, phone…) and tell us three things:
1) Order number, 2) pick-up address and 3) contact phone number, and we will arrange pick-up for the next working day from when you make your request.
On the same day we receive the package at our facilities – 1 working day for Poland and 3-5 working days for the rest of Europe – we will refund you the total amount you paid.